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Librarianship: Twenty-First Century Genealogy Services
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This course focuses on identifying and developing the best resources to fit the needs of your library, however anticipating and responding to the needs of the user is also very key. Through the use of planning and management as well as goals objectives and action plans this can be accomplished. This course will also include a selection of material set out to help you achieve your Libraries vision.


Course Content

Module 1
Planning & Managing the Process
Sources of Information for Planning
Rapid Changes in Library Service
Sample Comparison of Formats
Accountability
Evaluation

Module 2
Developing the Road Map-The Strategic Plan
The Mission
Values
Vision
Environment
Users
Economics
Technology
Special Interests
Staffing Realities
Goals/Objectives/Action Plans
Timeliness

Module 3
Anticipating & Responding to Needs (Employee Input)
Brainstorming Sessions
User Observation

Module 4
Anticipating & Responding to Needs (User Input)
Suggestion Boxes
Surveys
Focus Groups
Unsolicited Input

Module 5
Anticipating & Responding to Needs (Outside Research)
Literature Searches
Library Literature (LibraryLit) Database
ERIC Database
Popular Magazine & Newspaper Databases
Special Issues & Cover Stories
PERSI (Periodical Source Index)
Internet Searches
Library Homepages, Catalogs & Websites

Module 6
Gaining Support and Expertise (Connecting with Other Genealogy Librarians)
Professional Associations
Library Conferences
Genealogy Conferences
Obituary Indexes
Software Options
Conclusion

Module 7
Practicum

Module 8
Selecting the Materials & Services
Added Value
Outcomes Chart
Compatibility with Strategic Plan
Standards in the Field
Best Practices
Policies & Guidelines
Economic Impact
Impact on other parts of the library or other organizations
Expectations
Using the Criteria to Select the Services
The collection
Reference Services
Finding Aids, Online Catalogs & Special Tools
Equipment & Support Services
Programs, Instruction & Outreach
Meeting Places, Collection Space & Promotion for Outside Groups
Conclusion

Module 9
Measuring & Evaluating Services
Measurement
Quantitative Measures
Measurement Decisions
Applying quantitative & qualitative measures
The Collection
Reference Services
Equipment & Support Services
Programs, Instruction & Outreach
Conclusion
 
 

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